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Friday, August 31, 2012

3482 Customer Services Agent

Air Vanuatu

Industry:

Transport (motor vehicles, planes, ships)

Location:

Port Vila, Vanuatu

Job Hours:

Not Stated

Due Date:

07-Sep-12

Job Description:

Applications are invited for the position of Customer Services Agent located at Bauerfield International Airport, Port Vila, Vanuatu. The position is within the Airports Operations Department reporting to the Manager Airports through to the General Flight Operations.

Only those staff whose qualifications and experience meet the criteria for the position will be considered for an interview.

Objective:

1) Provide outstanding of Customers travelling through Bauerfield Airport at either check-in, departure gate or on arrival of an aircraft

2) Co-operate with other team members and departments for the benefits of the customer

3) Interact with customers in a friendly, efficient professional manner, always addressing them by name

4) Provide consistent and excellent customer, isolating, anticipating and managing issues and suggesting appropriate alternatives to maximise selling opportunities

5) Comply to safety in the workplace

6) Check in – collecting ticket coupons, tagging baggage destination, issuing boarding passes, checking passports and visas, assessing excess baggage, ensuring baggage security procedures have been completed

7) Comply with company service standards and divisional/departmental service standards.

Interested applicant must possess the following requirements:

Criteria:

- Ability to work as part of a team; Ability to work a 7 day/24 hour rotational shift roster; Recent experience in a customer contact/services position

- High standard of personal presentation and a willingness to wear the company uniform to set standards; A strong work ethic and demonstrated ability to be an enthusiastic and supportive team

- Demonstrated ability to work with computers; Excellent interpersonal skills with a demonstrated ability to deal with people in a tactful and professional manner

- A level of fitness that enables the applicant to perform the duties as required; Ability to hold a aviation security identification cards (ASIC)

- Ability to meet corporate and divisional/departmental service standards.

Salary:

Commencement salary to be discussed at interview

Language:

Not Stated

_________________________________________________________________

How To Apply:

All applications should be marked "Private and Confidential" and forwarded to the addresses provided below.

Contact Name:

Not Stated

Phone:

Not Stated

Email:

h.r.2@airvanuatu.com

Address:

Manager Human Resources, Air Vanuatu (Operations) Limited, PO Box 148, Port Vila, Vanuatu.

Website:
_________________________________________________________________
Source:

30-Aug-12 Daily Post
Source Website:

For further information on the above Vanuatu job please see the source or contact the employer directly.

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