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Monday, November 7, 2016

6619 Information Technology Support Specialist

ODC Ltd

Industry:
Computer & IT 
Location: 
Port Vila, Vanuatu
Job Hours:
Full Time
Due Date
30-Nov-16 



Job Description:
ODC Ltd is seeking a highly skilled and motivated individual for the job of Information Technology Support Specialist. This position provides first tier specialized support for IT needs within Vanuatu. The Support Specialist will serve as member of the IT Customer Support team. This position works closely with clients and staff across multiple areas in a collaborative capacity and requires the ability to achieve and maintain a high level of customer satisfaction, in both the quality and manner in which the service is provided. Additional responsibilities include: collaborating with other IT Customer support staff, consultants, and systems and network administrators as necessary to provide prompt and efficient problem resolution; preparing procedural documentation, ensuring it is kept up-to-date, communicating procedural changes to the IT Customer Service team and working with the team to improve service levels. 
We also offer in house training being the only Microsoft endorsed training facility in Port Vila.

Criteria:
  • Typically requires an Associate's degree or higher plus two years of related experience, or an equivalent combination of education and experience
  • Knowledge in Microsoft operating Systems are a must, Apple and Linux Knowledge is desired
  • Strong critical thinking skills
  • Experience in configuring applications, system software, hardware, and local peripherals
  • Logical diagnostics skill in resolving various equipment and network problems
  • Excellent organizational, interpersonal and communication skills are essential to work in this team environment
  • Ability to work cooperatively with all and everyone 
  • Demonstrated experience providing quality specialized support, strong critical thinking skills, ability to analyse issues and guide customers to best practices and the ability to learn quickly and independently is required 
  • Knowledge of French is a major advantage and current driver’s license a must.


Salary:

Not Stated

Language:

English, Bislama, French


How To Apply:
Email, Post In person - Interested candidates may submit their application, with a letter of interest and CV to the address provided below.

Contact Person:

Glen Korikalo

Phone:

(+678) 35777
Address: 
PO Box 334, Port Vila, Vanuatu

Email:

hr@odc.vu


Website:
 Not Stated
______________________________________________________________
Source: 
              07-November-16 Direct from Employer

For further information on the above Vanuatu job please see the source or contact the employer directly.