06 March, 2019

Events & Meeting Coordinator




This is a special free ad meant to be for positions for young people with limited experience and offer on the job training.
Ramada resort by Wyndham
Location
Ramada Resort Port Vila Paray

Due Date
13 Mar 2019

Type
FULL TIME

Organisation Description
Ramada Resort by WYNDHAM Port Vila is a newly built full-service beachfront resort nestled on the cliffs of Erakor Lagoon views, just a few minutes from downtown Port Vila.

Offering 80 self-contained apartments with panoramic lagoon views, this premier resort caters to couples looking for a quality getaway, families and conferences and retreats.

Job Description
·Co-ordinate the day-to-day operations of the outlet to obtain maximum profit and guest satisfaction.
·Represents the management whenever dealing with guests and take appropriate actions to provide optimum service to our customers
·Perform efficiently within the designated time frame.
·Follow up problems which may arise and rectify as soon as possible
·Performs related duties and special projects as assigned
·Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
·Attend to telephone, email enquiries in a timely manner
·Maintain a correspondence data base (manual and electronic)
·Co-ordinate all familiarizations and site inspections as required
·Prepare all administration documents required by the F&B Department
·Sell the hotel facilities and services with emphasis on the M&E facilities
·Meet with clients and attend to the details of their events (including weddings; business meetings, small conferences; internal meetings and external meetings, etc)
·Prepare M&E Event Orders.
·Liaise with interfacing departments to provide exceptional service for guests
·Assist with direct mail campaigns
·Maintenance and management of booking data base
·Assist with promotions and familiarizations where requested
·Stock control of collateral
·Assist with the preparation of new products and services
·Work with Manager to achieve departmental revenue targets
·Maintain general filing systems
·Answer incoming telephone calls and either transfer, redirect or take a message
·Prepare and or control filing system, payroll reports and internal comunication between F&B Department and other departments.
Selection Criteria
· Analytical skills required.
· Must be able to perform under stressful situations
· Can manage to meet deadlines
- Hotel Industry experience is a plus
· Totally embrace the philosophy of guest and customer service and own the guests
· Identify yourself with the hotel’s brand and operating philosophy
· Possess a warm and friendly demeanor
· Strive to achieve satisfaction and delight of internal and external customers
· Are detail oriented and hands on.
Salary
TBA

How to Apply
Apply by:
Email
Post
Telephone
In person

Contact Person
Human Ressources

Contact Phone Number
(678) 28000

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Not Stated

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.