Telecom Vanuatu
Limited is seeking for a Shop Hostess to be based in
Port Vila.
Mission
The Shop Hostess will be responsible to welcome all
customers, and visitors, attend to their queries and also to direct them to the
services section or department concerned. The objective is to ensure that
customer needs are met and ensure customer satisfaction.
Function
Provide
service excellence to guests, other employees and the general public
Welcome and
direct guests in a friendly, professional and courteous manner
Accompany
guests to and from their seats and also to other departments
Practice
proactive measures to manage crowds and queues
Ensuring that
complaints are dealt with efficiently
Provide and
maintain a safe and enjoyable environment for guests
Communicate
details of TVL products if required
Ensure
assigned area is clean and tidy
Perform other job-related duties as required.
Criteria:
Knowledge
Secondary school graduates
Strong interpersonal skills and relationship
management
Previous Hospitality experience would be a benefit.
Skills
Fluent English/Bislama and French basic
understanding
Strong verbal communication skills are essential
Good time keeping is vital
Interpersonal skills essential.
Personal Characteristics
Take initiative to do things
Reliable
Adaptability
Ability to work under stress
Sense of Service
Honesty
Conscientious and rigorous.
Salary:
Not Stated
Language:
English, French, Bislama
How To Apply:
Interest applicants for
the above position may send in their application and CV addresses to HR
Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on
Tuesday 18TH October, 2016.
