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Tuesday, March 6, 2018

Concierge Officer




Concierge Officer
NBV
● Work with a dynamic team
● Permanent full-time position
● Port Vila based for a Vanuatu Citizen
The Organisation
Are you keen and willing to learn and work in a growing business environment with a dynamic team? The National Bank of Vanuatu is seeking application from interested and experienced persons for a new challenging position at its Head Office in Port Vila.
The Position
This position will be responsible for leading the customers and ensuring and maintaining a consistently high standard of customer service. He/she will be being the point of contact for the bank’s customers who seek guidance and assistance for their daily banking needs. His/her duties will include helping customers by giving information about different bank products and attend to customer queries over the counter and direct referrals to other staffs and department. This position reports to the Customer Relations Manager.
Essential Selection Criteria
► At least a tertiary qualification in Business (or related field)
► Have knowledge of English and French languages.
► Have 3 to 5 years working experience in customer relations.
► Be a self starter.
► Be a citizen of Vanuatu.
Desirable Selection Criteria
► Be customer focus and have execellent customer service skills.
► Understands customer needs.
► Be a problem solver who takes initiative.
► Proficiency in computer skills
How to Apply
Please click on the link below to apply online and upload your resume.
Applications close 4pm 26 March 2018
Applications are now closed