Telecom Vanuatu
Limited is seeking for a Regional Head Northern
Islandsto be based in Santo.
Missions
Your primary
objective will be to ensure the growth of TVL’s business in the Northern
Province.
To meet this objective your responsibilities will
be to:
Maintain and expanding TVL’s distribution network
of refill vouchers
Client relationship management of business
customers and major distributors to ensure satisfaction with TVL’s products and
services and retention
Coordinate the Technical team and Commercial teams
from Business and Consumer markets in the fulfillment of services to customers
by setting goals, timelines, monitoring progress towards goals, support for
team members and conflict resolution if any
Coordinate the Santo Retail and Distribution team
to ensure customer satisfaction with our products and services. This includes
ensuring:
Coordinate events such as road shows for the sale
of TVL’s products and services to generate business growth
Coordinate TVL sponsored events such as carnivals
which promotes the TVL brand to the Communities and business stakeholders
Be the ambassador of the TVL brand at business
events to promote business
Coordinate the implementation of marketing
campaigns
Ensure TVL’s branding and marketing signage
installed at various locations are adequate, properly maintained and current.
You will coordinate the following teams to ensure
timely delivery of services and superior customer experience:
Technical and Line Plant teams
The Distribution team
The retail team
The Corporate Sales team.
Criteria:
Competences:
1. Knowledge & Qualifications
Business school or university master diploma in
business/marketing or equivalent
At least ten years of successful, direct experience
in B2C sales and B2B within Telecom Industry
Basic technology on RAN, Copper, Fibre and Nano
technology
2. Skills & Experiences
Experience in fixed and mobile telecommunications
services environment
Experience in managing teams and conflict
resolution
Experience in client services
Experience in report skills
Excellent oral and written skills in English and
Bislama. French is preferable
Must be able to work under pressure
A valid driver’s license
3. Personal characteristics
Reliable and deliver your responsibilities with
diligence
Achievement oriented to deliver on business
strategies and targets
Proactive in all aspects of engagement for work
Analytical and find solutions to business problems
Make decisions within delegated business limits.
Salary:
Not Stated
Language:
English, French, Bislama
How To Apply:
Interest applicants for
the above position may send in their application and CV addresses to HR
Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu on or before Thursday
14TH September, 2017.