The Beach Resort
Location:
Port Vila
Due Date:
05-11-2026
Type:
Organisation Description:
Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment while at the same time providing our employees with exceptional training a career path and job security.
Job Desctiption:
· Review arrival and departure list on a daily basis
· Greet guests at the front desk and make suggestions for entertainment, dining and other specials on offer at the resort
· Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
· Understand guest needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
· Required to be familiar with all resort’s services, rates, outlet promotions and special events and make suitable recommendations
· Promotes the resort’s facilities, special events and outlet promotions whenever possible
· Arrange events, excursions, transportation etc. upon request from guests
· Assist with dinner reservations, tours and special events
· Maintains an active presence in the hotel lobby
· Keep a log book of daily activities
· Assist with guests complains and ensure they are referred to the correct person and follow-up to ensure guests satisfaction
· Assist with the organization of on-site events, such as weddings and corporate retreats
· Performs other relevant duties as assigned by the Events and Wedding Coordinator
Selection Criteria:
· Excellent customer service and guest relations skills.
· Strong verbal communication and interpersonal skills.
· Good organizational skills and attention to detail.
· Ability to anticipate guest needs and provide personalized assistance.
· Strong problem-solving skills, including handling guest complaints and following up to ensure satisfaction.
· Ability to coordinate reservations, tours, excursions, transportation and special events.
· Knowledge of resort facilities, services, promotions and local tourism attractions.
· Professional presentation, positive attitude and a welcoming approach.
· Ability to work effectively with other departments and support event coordination.
· Initiative, flexibility and a commitment to enhancing the overall guest experience.
Salary:
How to Apply
Apply by:
Email, In person
Contact Person:
Human Resource Supervisor
Contact Phone:
(678) 25810
Email to send applications to:
Postal Address or location to apply in person:
Applications to be made in writing to;
Human Resources Department
The4 Beach Vanuatu
PO Box 1101
Port Vila, Vanuatu
Website:
How to apply - more information:
For further information on the above job please contact the employer directly.
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